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Buyer's Guide to Intranet Projects

Keys to a Successful Intranet Project

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intranet

Case: Caverion’s new intranet is an efficient tool for everyday communication

12.11.2018

Caverion designs, produces and maintains technical solutions in real estate and manufacturing. Their renewed intranet was launched in March 2018. The renewal sought to create a tool that would support daily work and enable concurrent communication throughout the organisation, regardless of language version or job title. The renewal and changes in content production were introduced on time and within the budget, thanks to strong ownership and leadership in the project. Here is what Anne Kotila, Digital Communications Manager, who was in charge of the project, and Päivi Alakuijala, Chief of Communication and Marketing at Caverion, have to say about the successful renewal.
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Case: intranet for the employees of the City of Tampere

5.11.2018

A year has passed since the launch of the City of Tampere’s new employee intranet. Let’s find out how the new intranet called Tasku (Pocket) has been received by the users. Communication manager Aila Rajamäki states that the users have had a positive experience with the new system. “The feedback on the content and usability has been primarily positive”, Rajamäki states.

Intranet projects for large cities are massive considering the number of users alone, and Tasku, for example, has approximately 15,000 users. Large projects also often involve several organisations and people and the time scale is long, requiring the work to be carried out at stages.

Continue reading “Case: intranet for the employees of the City of Tampere”

What are digital workplace, intranet and ESN anyway? This is how I define them

Organisations assign different tasks and roles to their Intranet. Over the past few years, the addition of features that enable knowledge-intensive work and interaction have caused many of the originally mass-communication focused intranets to transform into versatile digital workplaces.

Currently, there are basically two types of intranet: the communicational intranet and the digital workplace.

In addition, the popularity of using enterprise social networking (ESN) software as a tool for shared learning and coordination of work is growing.

Continue reading “What are digital workplace, intranet and ESN anyway? This is how I define them”

Content planning best practices for intranets and digital workplaces

Intranet is a service which essentially exists due to the information it contains. However, not all information is relevant for every user group. On the other hand, some of this information is relevant for everyone – oftentimes it is even “pushed” in front of everybody’s eyes. Then again, some of the content is utilized actively every day – and some of it only once a year. Moreover, keeping the content up to date should be super-easy.

Challenging requirements for intranet concept planning? Three-function framework for intranet content strategy provides a helpful tool for content planning and managing the explicit organizational information inside an intranet – or a digital workplace.

Continue reading “Content planning best practices for intranets and digital workplaces”

How are the Swedish intranets doing?

Web Service Award has just published their yearly “Trend report – How are the Swedish intranets doing?” study for the tenth time. The study covers 274 responses from intranet managers in Sweden and brings out for example quality issues and intranet development plans.

Continue reading “How are the Swedish intranets doing?”

Are there any teamwork solution alternatives for Office 365?

As concluded in my previous post, there are many alternatives for building a communicative intranet. However, when we take a closer look at document-centric teamwork solutions, it seems as if O365 has won the game already. For instance, in the article written by the online security firm Bitglass a couple of years ago, it is mentioned that Office 365 had already overtaken Google Apps when comparing enterprise adoption of cloud applications. And they certainly have kept up the pace in the past years. So, are the other alternatives even worth considering? Sure they are. Continue reading “Are there any teamwork solution alternatives for Office 365?”

Are there any alternatives for Office 365 intranet?

Here in Finland, we have seen venerable marketing efforts by Microsoft and its partners for quite some time already, and the results are clearly visible in intranet project request for proposals responses. At times it feels like companies have purchased Office 365 licenses first, and only then started thinking about the fun things that could be done with them. Sure enough, O365 tools are perfectly fine for a lot of things, but it is recommended to take a closer look at the other alternatives as well before deciding on the technology platform. Continue reading “Are there any alternatives for Office 365 intranet?”

Intranet, ESN, and digital workplace conferences this fall

24.10.2017

There are still excellent chances to get prepared for next year’s intranet, ESN, or digital workplace development or redesign. We picked up some tips on conferences in Europe. The following conferences will give you inspiration, ideas, hot new knowledge on the topics, as well as great colleagues to network with.

Continue reading “Intranet, ESN, and digital workplace conferences this fall”

Case: Citycon – Yammer cleared the way for new communicative culture and made business visible

12.10.2017

Citycon is the shopping centre industry leader in the Nordic and Baltic countries. Citycon owns 50 urban, grocery-anchored shopping centres in Finland, Norway, Sweden, Estonia, and Denmark. In addition, Citycon leases and manages 13 shopping centres in Norway on behalf of other owners, and owns two other retail properties. They have 250 employees in five countries, total asset value of 5 billion euros, and market capitalisation of 2 billion euros.

Redesigning Citycon’s intranet had been on the radar for quite a while already. The old intranet, based on SharePoint 2007, surely served its purpose of distributing common policies and instructions, but it was neither social nor visual.
Continue reading “Case: Citycon – Yammer cleared the way for new communicative culture and made business visible”

Case: Paulig – Bold new intranet implementation supports culture development

27.6.2017

Paulig Group is a family-owned, international enterprise in the food industry. Their portfolio includes strong brands such as Paulig, Santa Maria, Risenta, Gold&Green and Poco Loco. The Group has about 1,900 employees in 13 countries. They are working in four business divisions and common functions.

Paulig has grown via acquisitions and they wanted to redesign their intranet structure to support productivity and their internal Paulig Way culture development towards ‘one company with several brands’ better than before.

Continue reading “Case: Paulig – Bold new intranet implementation supports culture development”

SharePoint Online in mobile devices

6.2.2017

One of the most important benefits of SharePoint Online is that it contains well-designed tools for shared creation of documents within teams and projects. If it is mandatory to be able to open Office documents directly from the intranet and for multiple users to edit them simultaneously, scale is often tipped towards SharePoint right from the beginning when selecting the most suitable technology for a new intranet implementation.

But when intranet usability on a mobile device is taken into consideration, the choice is not so obvious anymore. Yes, SharePoint Online is available as a cloud service from outside the organization’s own network, but SharePoint’s proprietary page templates and themes are not responsive, and using sites designed for desktop screens is far from inviting on a mobile device. What are the remedies, then?
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Sustainable communality grows from the community itself – supported by the intranet

Nov 3, 2016

After organizational communication and work instructions, the third most important task for an intranet is “creating communality” (Intranet Services in Finland 2016 survey). In practice, this happens in two ways. Continue reading “Sustainable communality grows from the community itself – supported by the intranet”

The three functions of an intranet

Sep 14, 2016

Intranet renewals typically involve pondering whether or not workspaces are part of the intranet, and should collaboration in the workspaces be implemented on the same technology platform as the communicational intranet . Yes and no – both are possible.

When we look at the intranet from the perspective of its communicational nature and communicational features, its functions within the organization fall into three main categories: Continue reading “The three functions of an intranet”

How much does it cost to build an intranet? Prices compared

Jan 12, 2015

There is a lot of variation in the prices of setting up an intranet. The differences are dependent on the size of the organization and the intranet service itself—its purpose and its role. At North Patrol, we assist our clients in finding a vendor for their intranets through a competitive bidding process. We went through all the proposals from the tendering processes we have been facilitating in 2013–2014. We compared the prices and estimated workloads, and calculated the averages. So here are the prices of building an intranet!
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International intranet competition—What are the differences between Finland and Sweden?

Nov 4, 2014

Finland and Sweden often arrange playful competitions between each other. We challenged both countries to an “intranet open” comparing the freshly published results of the Intranets in Finland 2014 survey with the corresponding survey in Sweden. The topics include intranet platforms, access to intranets, usage activity, content and functionality, and intranet governance models.
Continue reading “International intranet competition—What are the differences between Finland and Sweden?”

First-ever intranet study in Finland reveals six megatrends

Sep 17, 2014

Intranets are rising in importance but still lack strategic management, the first comprehensive study on Finnish intranets finds.
The study, Intranets in Finland 2014, gathered responses from Finnish intranet managers. In addition to mapping the intranet technology, the survey studied the role and use of intranets and how intranets are managed, the typical content and features, as well as the role of the intranet managers and the emerging trends in the field.

The study found six emerging megatrends in Finnish intranets: Continue reading “First-ever intranet study in Finland reveals six megatrends”

Confluence Challenges SharePoint as an Intranet Platform

Sep 8, 2014

It’s cheaper, it’s simpler, it’s more user-friendly. And its content editor might be the best on the market. It’s Atlassian Confluence.

Confluence is truly challenging Microsoft SharePoint, the market leader, as an intranet platform in Finland. SharePoint is still the king of the hill based on our latest survey on Finnish intranets: 51 % of intranets are running on SharePoint (version 2007 or greater), and only 7 % on Atlassian Confluence. Continue reading “Confluence Challenges SharePoint as an Intranet Platform”

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